Items in original, unopened packaging, and with tags still attached, may be refunded or exchanged within thirty days of the original purchase date.
Refunds can only be given in the method originally used for purchase. If the original method is not available, refunds may be transferred to a store credit account, with the approval of the Store Manager. A valid photo ID must be present for all credit card refunds.
Online Return Policy
We are happy to accept returns for any items purchased online through the Laurus College Student Store, only with a prior return authorization and is within 30 days of purchase.
To obtain a return authorization, please email us at email@example.com.
Online orders purchased for in-store pickup are ineligible for a refund if not claimed by the return deadline.
In order to receive a full refund, purchases must be postmarked by the return deadline. *Gift card purchases are final purchase, all sales final and non-refundable. Please note that the original cost of shipping will not be refunded unless prior authorization has been given.
The item must follow all requirements of in-store returns (see Refund Policy details above). The return package must include the original receipt of purchase, all tags, and original packaging, and all items must be in an original, resalable condition.
Return shipping is at the cost of the customer unless it is due to the error of the Laurus College Student Store and proper authorization has been obtained. Return shipping refund can notexceed our Standard Shipping rate of $6.99. Receipt of return shipping cost must be included to receive a refund.
Send returns/exchanges to:
421 E. Betteravia Road, Suite #100
Santa Maria, CA 93454